Complaint / Review
Credit One Bank
Paid-Off Balance Still Charged Fee, Then Late Fee on That Fee

I had a credit one credit card, since it was a Bank of Marin card. For a few years I couldn't afford to pay it off and every month, I paid the minimum payment due. In addition to a $700.00 initial deposit. Finally in January I paid the entire card off. The entire balance. However they still charged me a "Fee" to pay the card off and put that fee towards the next payment! In February they mailed me a statement received on February 13th saying that your payment was due on February 3rd. Therefore making it impossible to ever pay off the balance. To add insult to injury they charged me a 29.00 late fee for the, pay off fee, so now for paying off the balance I got a penalty of $50.32