On December 29 my escrow company was ready to payoff my loan I had with Litton Loan Servicing. Litton would not except the payment because my loan was sent to Ocwen. On January 2 I spook with a supervisor by the name of Anoop at ext 4369 in India and was told Litton had not sent the files over yet so we can not give you a payoff amount.
At this time my payoff amount was $649,609.77. Anoop had me fax over information 17 pages of the previous loan to "speed up the process". After several weeks speaking with Mr. Anoop I gave up and contacted Robert Snoke (payoff resolution) in the United States office. He assured me that they would back date the payoff to the December 29, date.
My escrow company informed me on January 16 that Ocwen payoff amount would now be $652,866.41 a difference of $3256.64. I spoke with Mr. Snoke on January 17th and he quickly back out of the December payoff amount and said he could not help me and I should contact a Kanetta Lewis at 407-737-5595. I have left a message with no return call.
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