Some company called Zybertour Inc. Has charged my credit card $417.00 on 06/11. Every time I call the company to find out WHAT this charge is, they tell me someone will call me back within 24 hours. No one ever calls me back.
They keep asking me if I ordered a credit package or a vacation package from Zybertour, but I've NEVER heard of them! They keep saying they will call me back with my "voice recorded confirmation" of the $417.00 charge, but they NEVER call me back.
I have been calling them for two weeks now. The last time I called, I practically got hostile, insisting that a manager or SOMEONE assist me NOW and that I wouldn't wait for anyone to call me back "in 24 hours" because so far, no one ever had. I never get anyone on that phone who would help me.
I think I have fallen victim to some credit card fraud or something. I know this company does not have a voice recording of ME in their logs, and I want my money back on my credit card. I never ordered ANYTHING from this company.
Emily
Windsormill, Maryland
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