I was visiting family in Mn. And noticed my bank account was accessed and debited again. I contacted Bank of America and let them know I was in Minnesota, after they informed me my account was debited from Los angeles. I got a return in my account. But then had to wait a couple of days for my new ATM card to be made active.
After getting back home to L.A., I waited for my next disability check to be posted to my account. And nottice through the automated phone teller that I was deducted $600.00. Livid, I contacted customer service. To find out what was going on. I was told, they had not received the paperwork needed for the complaint. And that was why they placed a 600.00 debit on my account. The exact amount that was disputed when I was in Minnesota, the previous month.
Now, I'm told that it was my fault that, I got my account accessed and they are not responsible for it?
I spoke to a supervisor who told me, their was no way I could access my bank account while being in another state! Now they have no recording of our conversation! And all the times I have complained about it is gone from their computers!
Bank of America is taking advantage of the poor and disabled, I have aids and they know it. I take too much medicine, and my nerves are not going to hold up. This is not the first time Bank of America has done this to me, or others I have spoken to, whom are disabled and have direct deposit. We need Help against Banks Like this. Now I have to face a month with no income. Bank of America is cheating disabled americans of our disability checks.
Paul
Los Angeles, California
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