I called them to make a payment by phone the day before the payment was due. They informed me that it would take two business to process, so they would charge a late fee. A supervisor, Stephanie (no last name, just #1529, what a surprise!) refused to give me the name of her supervisor saying that I ought to just accept the late charge, because nobody would overrule her. This guys are scumbags. My next call is to the Attorney General. CurtAlbuquerque, New Mexico
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