Complaint / Review
GE Capital Cons Cardco
Ripoff-Written Change of Address Request Ignored but late fee was assessed because bill was not timely Will not allow COA per their website either Louisville

In December my husband telephoned GE Capital Cons Cardco in order to submit a change of address. This request was ignored. We happened to remember in January that this bill had not been paid. On the due date, we payment was mailed in. Although payment was mailed in, a late fee of $35.00 was assessed.

In January a written request for change of address was submitted to this company. Once again, this request has been ignored.

Within the past couple of days, I realized that the March payment had not been submitted to GE Cpital Cons Cardco because a bill had not been received. Therefore, another $35.00 late fee will be charged to us.

I believe the ignored requests by GE Capital for a change of address to be intentional and deliberate in order to assess a late charge which is higher than our monthly payment. Someone needs to do something about this rip-off company... They have gone too far with their fraudulent charges.