Complaint / Review
Citi Financial
Collector Called Neighbors and Photographed Home in Fort Worth

Citi Financial & Michelle will illegally contact neighbors and share information about you...

I would like to make everyone reading this aware of a person and company that takes illegal and invasive practices to a new height.

Like many people, I took out a loan from CitiFinancial. For years, I have made all the payments on time, but recently it became very difficult. I lost my job and found it necessary to "let go" some expenses in order for my wife and child to survive. We refinanced our loan with CitiFinancial and hoped to make the new payments on time.

Well, circumstances didn't change, and I notified Michelle at Citi Financial that I might not be able to make the payments on time or at all. She continued to call me at least 6-10 times a day, 6 days a week, demanding payment. I asked her to stop calling, but she refused. It was at this time I decided to have our phone number changed and made non-published.

Michelle then illegally contacted two of my neighbors, getting their numbers either on a website or from directory assistance. She asked them for information about me and attempted to get my phone number. They both refused and did not appreciate the unauthorized contact. In a careless moment, she left a recorded message on one lady's machine.

I just want people to know that bad things happen. I am bothered that, because of unfortunate circumstances, I currently can't make my loan payment to CitiFinancial. The note is actually only 2 weeks late. But this company will call neighbors illegally and share private information with them. They have also had a person they call a "repossession representative" going by and taking pictures of our residence on 4 occasions. This is an unsecured loan, so there is nothing they can take!

Just let it be known that Michelle at the CitiFinancial location on Alta Mesa in SW Ft. Worth will take nasty, illegal action in an attempt to embarrass a person into paying when they have no choice.

I believe I will have the last laugh, as we are currently pursuing a lawsuit against her and CitiFinancial!