SallieMae
P.O. Box 59030 Panama City, FL 32412
May 12
Daniel XXXXXXX
(Address deleted)
(Name changed to protect identity)
Dear Daniel:
At Sallie Mae, our customers' privacy is a top priority. Unfortunately, we were recently informed that an error resulted in an unintended disclosure of your information. Specifically, some of your personal information was inadvertently mailed to another Sallie Mae customer. On February 1, a system fix was installed to correct this issue.
Please be assured that we have no indication that your information has been used inappropriately. We have requested the individual who inadvertently received your information to discard your documentation in a safe and secure manner. However, we wanted you to be aware of this incident so that if you choose, steps can be taken to protect yourself from a possible incident of identity theft.
For information related to identity theft, please visit the website for the Federal Trade Commission: www.consumer. Gov/idtheft. If you choose, you may contact anyone of the three credit reporting agencies listed below to activate an "initial fraud alert" and receive a complimentary copy of your credit report:
Equifax
1-800-525-6285
P.O. Box 740241
Atlanta, GA 30374-0241
Experian
1-888-397-3742
P.O. Box 2002
Allen, TX 75013
TransUnion
1-800-680-7289
P.O. Box 6790
Fullerton, CA 92834-6790
We take very seriously the security of confidential information associated with the student loan process and regret any inconvenience our error may cause. We are implementing additional procedures and control measures in our continuing efforts to protect the security and confidentiality of our customer information.
We deeply regret that this error occurred. Please feel free to contact us at 1-800-695-3309 if you have any questions.
Sincerely,
Private Credit Originations Sallie Mae
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