An unsolicited sales call was recieved from this company offering a free review of their "American Tradeshow Directory" package. Some days later a demo package was delivered with a Tradeshowbiz CD-ROM.
The CD-ROM was never opened or installed for review and after about 30 days, an invoice was recieved in the amount of $679.00. Having not looked at or review the package due to other pressing business, the demo package was returned via certified mail along with a note on the invoice that we would not be purchasing the product.
Within a week, the wife recieved a call from Nancy representing Tradeshow Data Center and demanding payment as a 15 day review period had expired and we were obligated to make payment. When the wife said payment would not be made, "Nancy" became belligerent and argumentative as well as insulkting. Seeing that the conversation was going nowheres, the call was terminated.
After being informed of the wife's telephone call, I called Tradeshow Data Center several times before getting called back several days later by Nancy. The ensuing conversation between myself and "Nancy" was unpleasant after I informed her that no payment would be made for a product not reviewed or purchased. After some back and forth discussion (note that it became loud when I kept getting interrupted) "Nancy" offered to clear the invoiuce if I would send her $360.00. I informed her I would not send her any payment and informed her I considered the matter closed. She indicated she would be sending the invoice to a 3rd party collection agency. I then informed her that between the call we were having and her call with my wife, I had checked into the company she worked for and learned that prior complaints had been lodged with the BBB as well as the New York State Attorney General's Office.
The N.Y.A.G.'s Office staff knew about the company and stated it "was a scam" and I should not respond to the invoice, but file a formal complaint with their office.
I have also contacted the Plattsburgh Police Department and intend to file a report with them.
This consumer complaints is submitted to benefit anyone else that has dealings with this company or others like that are taking advantage of misrepresentatation and possible criminal actions in the manner they conduct this business. As is always the case, "emptor caveat" (let the buyer beware).
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