My Mom is sick with emphysema and rarely leaves the house. She is embarrassed to be seen with her oxygen. She was left a condo at the beach down the shore and spent all of her summers there. She had not gone last summer so I was bugging her to go. Finally she said she would go. She sent me to Wachovia to cash a check so she had money. I'm her son.
After being fingerprinted and supplying proof of ID to people that knew me the check was cashed. I went home and gave my Mom the envelope. She counted the money and was short $5. She called the bank and was told they would contact her after the teller reconsiled her statement. They never contacted her and she forgot about it.
Now I see a post about a $5 fee to cash a check and know what happened to the $5. The teller never told me of the $5 fee. The bank did not mention it to my Mom when she called. They just took the $5 without any notification and gave me no options as to if I wanted to pay the $5. Basically she paid $5 to cash her own check!
This bank is dishonest, charges too many fees and employes too many deceptive practices! My Mom will now close her account and go to an ethical bank!
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