I was online just browsing to find budget help. I have some credit card and other personal debt that I am paying off. I came across this website that promised to help pay off debt in a faster way that would save me thousands of dollars in interest. At first it appeared to be free, it asked me to enter all of my debts, household bills, and income. Then it showed me a pie graph that showed me where my money goes and compared it to others.
This page is where I found the statment that this company could help me save approx $4,000.00 by using their plan to pay off my debt. I thought sure I'll go for that, the charge was originally 49.95 but today its on sale for $9.95, I thought great was a savings, I'll pay this to find out how to save thousands, so I submitted my payment with a credit card and eagerly awaited their advice. Well to my surprise, everytime that I tried to access their miracle advice all that came up was the same screen asking for my credit card information.
I was so disappointed, how am I supposed to save $4,000.00 like this. My curiosity was still getting the best of me. I tried to contact the company several times and only received a recording to leave a message, I did and -surprise never received a phone call, so I tried another route, I emailed them for advice on how to find the information that I was seeking and eventually I received an email stating the the company had cancelled my account, per my request (I did not request a cancellation-just help on getting the information that I paid for).
At this point I figured that this may be fraud, I emailed them back and stated to them that not only was I happy to have this cancelled but that I also wanted a refund of the $9.95 that I originally paid for the product that they promised and never delivered. I requested a refund as of March 19 an as of today, March 29 I have yet to receive my refund. I have filed a dispute with my credit card company and hope to have this matter resoved as soon as possible.
I just don't want this to happen to anyone else, its so frustrating and I truly believe that this is a RIPOFF!
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