My mother did a buy for in 1998 only because she was told we could refinance after 2 years of payments, when the time came to refinace our home in our name they said that they don't do that anymore.
Then towards the end of 2004 we started getting phone calls about the payment being late, when I spoke to someone, he said that we were current as of October but then he said that a portion of our November 04 payment went towards October.
How can this be when as of October we were Current. I then started getting several calls/messages at least 3 times a week. I then requested a copy of the history from October to current. I had to request it several times, and each time i requested it they said that they mailed it, when I finally did receive the payment history it was for Ocober of 2003 thru October.
They also failed to memo the account when I returned there calls so they would in turn call me again. I finally started keeping track of how many times they call each day. And so far in the last 3 days there number has shown up on my caller ID 18 times and 8 of those calls were 1 day alone and NO MESSAGES were left.
They were also calling me at work until I lost my job. I also am still waiting for the payment history from October to current. I believe that Greentree-Conseco are rip off artists.
I don't think they want to send me the information that I requested because then they just might need to apologize.
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