CCB is horrible. Twice they have taken money from my checking account WITHOUT my prior approval. I have bank statements to prove this; no where in their computer records will they find an authorization or tape recording from me authorizing them to do such a thing. The most recent withdrawal just happened a few days ago and my account now sits at a negative balance. When I called in last time to speak to someone about this last withdrawl, the first rep hung up on me and the second rep argued with me. They owe me money from both withdrawls and they should also pay ALL my bank fees. I have been having problems with them for months. I have requested to speak to the CEO/President or a Vice President, but I have been refused this. I was told they will not speak to me. I informed the rep that I work with Executives everyday and I know that is not true. I work in Risk Management and I know I have a solid case against them and so do many others. I will be contacting the FDIC and anyone else I can think of to get my account straightened out and the harrassing phone calls stopped. They start calling earlier in the morning. They call everyday at work, but I have a display phone and I don't answer when they call. They have even gotten so bold as to call my co-worker and ask for me. She, not knowing what has been going on, transfers them to me. Why are they calling my co-workers? If that is not harrassment, I don't know what is. I could go on all day and give examples of their mistreatment.
Stacia
Racine, Wisconsin
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