My husband and I were unfortunate enough to have our loan bought from GECC the first month we took out the loan! We attempted numberous times to find out where to send our first payment, to no avail. When we finally received our first payment notice it was of course late and had charges attached, the scam begins...
Since then, we have paid online to avoid their obviously inept administrative system. Somehow, these payments were not credited in a timely manner (surprise, surprise). Our next step was direct transfer to Ocwen. Our financial institution shows the monies being sent directly to Ocwen, an Ocwen employee accepting the overnighted package with a signature, yet they still deny having the paymnent! The money is not in our bank and our bank has confirmed receipt by Ocwen, the plot thickens...
After reading the barrage of derogatory information regarding the less than honest business practices of Ocwen, I am at a loss as to why they have been allowed to continue as Bank, loan servicing companie etc., are strictly monitored by the Federal Government, or are they?
Perhaps it time to find out which division of our Federal Governement is looking out for us and demand some answers!
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