Boa scam with highest to lowest transactions per consumer request where did they get this bs. I would love to see where they got this from and the validity.
I had a ck i forgot to note and when it when thru the 1st time as an ach debit i questioned the charge & they responsed item amount not found because inlieu of stating $194 i stated $192 my mistake so i responded stating its ck 123 for $194.67.
During this time ck was presented to bank for a second time and i only had $164.67 in the account and had debit charges pending under $80.00. Bank decided to pay check 123 causing all the small ones (7 of them) to be overdrwan in order to hit me with $34.00 fee for all 7 items.
When i questioned them as to why pay this check the second time around knowing funds not there their response was this was a courtesy to you to not cause you embrassement. This upset me because courtsey should have caused me hardship and ck should have been returned as the 1st time or it you were going to honor it pay the small one first then the large to avoid all those fees. Thier response was per consumer request practice is largest item to small item. This response hit me as stupit.
I believe this practice is a scam and i am looking for help can any recommend or give me ideas as to what i can do? Boa is scamming consumer with this practice why largest to smallest it makes no sense!
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