About two years ago this company told me that they had 2 different amounts that were given to them to collect by a mobile phone/pager company named Cell Page. I asked if they had any records/proof of this debt and they referred me to the Company - Cell Page.
After about 3 months of communicating with the billing supervisor at Cell Page (she went on vacation, then she was out sick and then she just needed reminding to look for the record) it was finally concluded that I didn't owe the debt - that it had in fact been paid and it was an error by sending it to collections.
After several weeks ONE of the amounts dropped off my credit report. Being patient, I waited to see if the second one would drop off. It didn't so I contacted the company to find out that they were Gone Out of Business. No surprise - it was a shotty operation at best. But the problem was that Advanced Recovery got down right nasty with me when I explained to her that both of the accounts were supposed to be removed. She said that the only thing that they could do was take my money to pay the debt. I told her that if I owed it, I would pay it but it was so unfair since I was promised that it would be removed. And that the fact that one of them were removed was evidence that Cell Page told me that they would have it removed. She continued being nasty and I later found out that she went back and ADDED the one that had been deleted. I think that should be illegal and I plan on finding out.
The two debts together total $100. If they would permanently remove the stuff from my credit file, I would consider paying it just to avoid the continued frustration - because they will get it back the treatment they have given - no doubt. But I just cannot bring myself to pay it because I don't owe it and I was promised that it would be removed.
Why???
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