They tried to over charge on our taxes till I found out they were lying. We had got behind in our payments we called to find out the exact amount we need t pay to be current they gave us a amount and we payed it.
The next mounth we had over $90.00 in late fees we called back and got the run around. We payed extra to try to get it taken care of. When we bought our house it was at a fix rate we knew the payments could go up because of insurance or taxes.
Our taxes are the same and our insuranse went up $100.00 but since Countrywide bought our loan our payment has gone from $622.53 a mounth to $726.24. Doesn't make since and they can't get a straight answer.
We got tired of the late fees we tried to pay them and they juse put them toward the intrest then took the money from our escrow account to pay the late fees now our escrow account is short.
Don't know what to do no one will help.
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