Complaint / Review
GE Capital Cons Card
Minimum Payment Raised Without Notice, Then Default Notice and Repossession Threat

The original loan for my triumph was through financing and was quickly traded to GE Capital Cons Card Co. As soon as I got the first bill the minimum payment had been increased without any notification.

Yesterday (2/22/05) I received a letter Notice of Default. This was the first letter that I had received from this company. Not only did they say my loan was in default but they threatened repossession.

When I called the customer service group to discuss the situation, and some sort of payment plan they were uncooperative saying that the amount is do in full, and if I could not make the payment, they would start repossession process. The customer service rep named JACK could barely speak english and was very rude. When I asked to speak to his supervisor, I was somehow disconnected.

When I called back I received a gentleman named Mitchell (Ext. 74322) who informed me that there were payment options. I was so discussed by that point I paid the defaulted amount in full just to be rid of the situation.

I myself will be paying this loan off and I will boycott anything that has to do with this finance company.