I heard about Bruce A. Berman on the radio. I was invited (as all listeners) to order his free book, "I Got Here, You Can, Too!" A web-site address was given, so I quickly wrote it down.
Once I got onto the site and clicked my way through to my "free" book, there was a shipping and handling charge. Well, no problem there. I didn't mind paying for shipping. The site read quite clearly that shipping would be completely refunded if not completely satisfied. So I entered my credit card number and placed my order for the "free" book at $3.95 shipping and handling.
When I received my order, I got a book PLUS CDs! I was really pleased! What a great deal for a small shipping charge. This Bruce A. Berman must really be for real!
After 30 days, my credit card statement came. Lo and behold, I was charged a mysterious $99.90 from Berman in California! I couldn't believe it!
I got back on the web-site and clicked through the process again to see where I went wrong. On the last page, down at the bottom in the infamous small print, I noticed something about a 30 day money back guarantee - but this was for the shipping charge, wasn't it? So I read the small print closer.
Spelled out - not in numericals! - was the cost of ninety nine dollars and ninety cents!!! This small print was so deliberately deceptive, the cost of the FULL Berman Course was spelled in such a way as to make it difficult to see the $99.90 (or should I say "ninety nine dollars and ninety cents?).
After calling the costomer service line and clearly showing my displeasure at such underhand tactics, I was told that my credit card would be credited for $75.00, but the difference I had to pay.
I haven't yet finished the book or even looked at the CDs. Whether their worth $25.00 is yet to be seen. It's just the clear-cut, dishonest selling practice that everyone needs to be aware of.
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