They found some unauthorized atm usage of my debit card in another country and cancelled my card before I knew anything had happened. I called the bank when I noticed the unauthorized debits on my account the next day. When I spoke with them they advised they knew about the charges and were doing a research on it. When I asked when my money would be refunded they told me 30 to 90 days and only IF they determined it WAS fraud and IF they found the person responsible. So I am out $400 because of this and we live pay check to pay check. I am on disability. What can we do about this?
Karen
Florence, Kentucky
U.S.A.
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