Complaint / Review
Huntington Bank
Unauthorized Debit Card Charges, Refund Delayed Up to 90 Days

They found some unauthorized atm usage of my debit card in another country and cancelled my card before I knew anything had happened. I called the bank when I noticed the unauthorized debits on my account the next day. When I spoke with them they advised they knew about the charges and were doing a research on it. When I asked when my money would be refunded they told me 30 to 90 days and only if they determined it was fraud and if they found the person responsible. So I am out $400 because of this and we live pay check to pay check. I am on disability. What can we do about this?

Karen
Florence, Kentucky
U.S.A.