Usacomplaints.com » Business & Finance » Complaint / Review: National City Bank - Repo of my car without ever sending a payment invoice Ripoff. #100143

Complaint / Review
National City Bank
Repo of my car without ever sending a payment invoice Ripoff

The following is my bad experience with National City Bank, Brecksville, Ohio.

In June I purchased a car from a dealership in Alliance, Ohio. The agreement was I would not make my first payment until September.in late August I did not receive my car payment bill. I had no paperwork with a phone number or address to send the payment to, nor did I have an account number. I called the dealership and was told the bank would send it especially if they wanted their money.

Well, come September, and October, still no bill. Each month I called the dealership to inquire about what to do. Nothing ever got resolved. However, I did put the money in the bank to cover the monthly payments
While still awaiting the first payment invoice on 11-05-04 Penn-Ohio car recovery agents came and took my car. I voluntarily gave them the key after calling the sheriff's department who verified they had an order to recover the car.

National City Bank admits to the following. They only called my house and work place once in October. My work place says they never called. The message they left on my answer machine on 10-25-04 said only to call them. When I called no one at the number they left knew anything about my problem.

But there is a reason for that! National City Bank Repo Department employee (s) admit that their computer was not coded right and they never sent me a bill. This was told to me on 11-5-04 at 2 pm.

I didn't have an account number or phone number to call anyone until the Repo guy gave it to me on 11-4-04 near midnight. National City Bank now is billing me over $600.00 for storage fees and repo charge. They say I should have found a way to contact them. Everyone, "not a lawyer" I've talked to says it's unfortunate but the bank has me over a barrel. I think I was set up by the bank for some reason.

Does anyone out there have any good advice? Thanks for any assistance rendered.


Offender: National City Bank

Country: USA   State: Ohio   City: Brecksville
Address: 6750 Miller Rd, Loc-7120
Phone: 8666224257

Category: Business & Finance

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