Usacomplaints.com » Beauty & Appearance » Complaint / Review: Massage Envys Spa - Gift card. #649402

Complaint / Review
Massage Envys Spa
Gift card

During Holiday 2010. I went into Massage Envys Club at Livermore, CA at 2100 Portola Ave. To purchase a giftcard for my spouse for Holiday. The woman ask just how much do I do want to purchase on my card. I informed her that I needed a couple of hour massage. She subsequently replied when I buy two-hour I will obtain the intorduct0ry price for $98. And so I bought two-hour for $98 which she published about the card $98 - 2-hour massage. Per month later my spouse phone to create a visit to receive for that 2-hour massage. They informed her that because she visited the institution twice before. She can't make use of the gift-card for 2 time. She need to spend the various for that reg. 2 hr. Rate. I named the club and talked to

The supervisor that, once they offered me the gift-card they didn't inform me or is created on flyer that this could not be use for customer that have visited the club more then two-time without jointing account. They accepted which was section of their worker error not informing me the plan. When they have explained. I'dnot have bough it. Do you consider that should you wish to purchase a gift-card for this sort of support like a surprise to somebody. You'd visit them-and request... Sweetie, I do want to enable you to get a massage for Holiday. Are you currently to Massage Envy before? Ha... Most unlikely. They nevertheless WOn't take the card for that two-hour function. Don't visit Jealousy. They'll con one to combined.

As well as for people who wish to purchase somebody something special card. Do not. Is just advantageous to associate and individuals which have not been there before. However they don't let you know whenever you purchasing it. Poor customer support and false advertising.


Offender: Massage Envys Spa

Country: USA   State: California   City: Livermore

Category: Beauty & Appearance

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