My partner purchased my "guarantee ring" there, from the wedding portion of the shop, but he simply purchased like a promise ring. The band was about $2,500 also it was truly stunning, but was not my size. Therefore we offered to to kay jewelers to possess them dimension the band and also the lady behind the table explained I used a dimension 3.5 in bands. I guaranteed the girl that I understand my dimension and that I absolutely use a dimension 4. Therefore against my demand the girl requested my band in a dimension 3.5 in the place of a-4 like I informed her. I visited get my band and what are you aware, it did not match, and so I had them deliver it back again to be resized again to some dimension 4 like I'd been informing them. I truly desired to use my band to get a family event which was arising three months later and so I told Kay Dealers to please contact me the moment the band was prepared and so I might have it over time for that occasion, they assured me the band could be in only one week. 1 week passed but still no telephone call. Subsequently fourteen days passed but still no telephone call. Following the next week had handed I began calling the shop, each time I named the store a lady might inform me that somebody would contact me back. I called about five times each day for three times in AROW but still never got further than informing them my scenario. Lastly I strolled in to the shop challenging to understand where my band was. A lady arrived of the rear and told me that it had been not their fault it had been their "advantages" guys problem. She told me that fourteen days before their advantages driver dropped a lot of bands, quarry being one of these. I expected her just how long it'd consider on her to obtain me a different one and he or she stated with perspective "nicely that depends upon should you actually had insurance about the band". I allow her realize that YES, my partner purchased insurance on my $2,500 GUARANTEE BAND and he or she nevertheless handled me with such disrespect. I named my sweetheart and he got right down to the shop and also the lady was nevertheless extremely rude and produced remarks about how exactly small we were. Lastly we required our money-back and informed them-they may maintain the band that'll substitute the shed one. We strolled directly to Helzberg Jewelers and he purchased my alternative guarantee ring there. Helzberg was so good and thus useful, they truly develop a excellent connection using their customers, so much to ensure that FOR EACH vacation my partner buys me anything fresh from Helzberg Jewelers. AND he only purposed in my experience having a stunning 2 ct band from Helzberg Jewelers! Kay's handled us like garbage simply because they believed we were small to invest anything they might skip there when they dropped us as customers. Nicely little did they realize that we were the kind of individuals to invest $22,000 in a jewelry-store in only three years. Therefore don't visit kay jewelers!!!
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