Usacomplaints.com » Beauty & Appearance » Complaint / Review: Le Spa - Bad managment. #583227

Complaint / Review
Le Spa
Bad managment

On 4/7 I went to Le Spa for hair extension consultation. I request Tasha Deo Buno the stylist just how long does it remains on since my wedding is on May 8 and he or she explained it remains on for approximately a few months also it really should not be an issue. She explained easily choose to get it completed it is $100 an time and believed a maximum of 3hrs and that I needed to spend $185 money for that hair-extension and also the relaxation I will spend with Spa Finder records. And so I plan visit for 4/14 at 12pm. On 4/14 I contact Le Club and informed them I am working late and will not be there til 12:30. I get to 12:20 pm but we did not begin til 12:30 pm. It got Tasha 2 hours to set up hair extensions. After I went purchase it Robin Fischer explained its $250 and that I ask her why since it just get 2 hours. She informed that Tasha had informed her the total amount and perhaps since I had been overdue for 30-min also it matters for this since I had been planned at 12 pm. I settled her $250 in Club Person records and offered Tasha $30 suggestion. The following two times so much hair had dropped off that u might begin to see the stick in the back of my mind. I named Le Club and planned visit in the future in on 4/17 at 11am. I obtained there at 11am but Tasha did not display til 11:30am. She explained it was regular for it to fall-off and it is also since I've truly slim hair and there is nothing she may do about it besides removing several lengths of the expansion which was displaying. Then I confirmed her the portions off hair that had dropped down after I operate my hands thru the my hair. Therefore she attributed it about the stick and stated this is actually the very first time it actually occur and apologized in my experience and he or sheis prepared to upgrade it for me personally free of charge on 4/22 at 2:30pm and 4/23 at 3pm. I received a phone from Le Club on 4/22 at 11am stating Tasha had named in ill and demand to rescheduled on 4/26 at 2: thirty and 4/27 at 3pm. For that couple of days the majority of it'd dropped off. I turned up at Le Club at 2:30pm however it was shut and so I named Tasha cell. She explained Robin is arriving and he or sheis gonna call me back. After awaiting 20 minute, I chose to contact her back but there is no solution and so I kept calling and making her communications. At 3pm Robin Fischer appear and I would like to in. I informed her I'd a scheduled appointment with Tasha and she explained that she is no further is employed by Le Club which I ought to attempt to contact her myself. I informed her I tried calling her-but she is not answering therefore she try calling her together with her cell but she did not get. Then I ask her what're they gonna do about that. She explained that Tasha was the only real person who do hair-extension at Le Club and he or sheis a company therefore Le Club isn't accountable for something. Then my sweetheart, Andy Tsang stated that we arrived at Le Club for the support and Le Club ought to be accountable for it. Robin suggested back with him stating Tasha is just a tenant and had nothing related to Le Club. Then I ask her easily could possibly get a return. She explained all she might do is provide me $250 credit for le club since I settled using the club finder records. I ask her think about the another $185 I taken care of the hair extensions and he or she mentioned it isn't refundable since Tasha had place in currently. I confirmed her my extensions and informed that many of it'd dropped off. She explained that its not their issue and that is all she do. Therefore my sweetheart request her on her title, her placement and also the homeowners info. She informed us that sheis the supervisor of course if we are gonna submitted a protest sheis not gonna give us the shop credit after which she wrote us the homeowners and her titles. Soon after we quit Le Club I contact Luxe Salon and Club to get a hair-extension and elimination to get a discussion. I obtained there around 4pm and that I talk to the stylist Paul Sui Crusett about eliminating the several lengths of extensions which was left on my mind. He explained whoever did the hair extensions had set an excessive amount of stick this is exactly why its falling-off and he or she did poor work onto it by sticking an excessive amount of extensions onto one strand and today my actual hair and extensions have been in a knot. He is prepared to be my experience and that I got photo of it.


Offender: Le Spa

Country: USA   State: California   City: Folsom
Site:

Category: Beauty & Appearance

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