Usacomplaints.com » Beauty & Appearance » Complaint / Review: Dazzlesmile - Scam. #521503

Complaint / Review
Dazzlesmile
Scam

I've had nothing but trouble with this company. I saw the offer online and began to fill out the order form when I noticed the tiny writing at the top about being subscribed to some club that would cost me $87.62. I decided not to continue and didn't order. Surprisingly a few days later I got a phone call from one of their representatives who (for over an hour) convinced me that if I was unsatisfied by the product all I had to do was cancel and I wouldn't be charged anything other than the postageof $1.95. When I recieved the product it made my gums bleed and burn, so I called to cancel only to find out that I had to return the entire "trial product" as or I would be charged the $87.62. I returned the product as instructed by yet another representative. Today I got my credit card statement an there it was, a charge of $87.62. I called yet again and the woman on the phone told me that I should have put a number on the outside of my return package, when I explained that I was never given any number she insisted it would be in my "return information" which I also never recieved. Then she told me it should be in the e-mail they sent me. Which I also never recieved. Her answer to this entire scam was that "If you did send it back, then when they process your package you will be refunded your money. This should only take a couple of days." When I explained it had been over two weeks already her next excuse was "Well they have a really high workload, so I don't know when they will be able to get to your package." I'm guessing I will never see my money again, and obviously a lot of other people are sending their products back as well, hence the "high workload." Do not fall for this scam.


Offender: Dazzlesmile

Country: USA

Category: Beauty & Appearance

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