Ultimately got reimbursement - listed here is how. Took forever, but ultimately got nearly a complete refund. First - do not actually attempt their item - they're fraud. Should you get suckered in (like I had been) - challenge cost together with your lender, document a using the BBB and Attorneygeneral of California. Subsequently - ignore fighting together, they will simply keep delivering you exactly the same mail having a distinct title. Listed here is the important thing - their site claims you will get a reimbursement - should you return item within 15 times of the unique postmark - and follow almost all their guidelines —rma number, etc. Examine their site and be sure you return having a receipt required. They 'dropped' my return to get a handful of months and just decided to reimbursement after I provided evidence of my delivering it. Printing a duplicate of the return policy and abide by it towards the notice. Don't bother calling - e-mail and maintain copies of communication. You will need it for both your challenge as well as your criticism using the AG and BBB. It got me nearly 2 weeks - and numerous, repeated emails - however they ultimately returned all-but $8.00. Additionally - I'd suggest eliminating your credit/bank card and obtaining a new quantity, since this can be a fraud organization and that I would not set it past them to keep receiving you. Most importantly - maintain copies of anything and keep creating them. You need to be confident you follow their 'reimbursement' plan - from their particular site. I discovered my training - I'll NEVER purchase another item from an web advertisement, until I understand the organization is trustworthy. Best of luck - the corporation has horrible customer support, they're really rude and difficult to cope with.
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