Usacomplaints.com » Beauty & Appearance » Complaint / Review: Kay Jewelers - Lieing sold us sterling sliver thinking we purchased white gold. #455610

Complaint / Review
Kay Jewelers
Lieing sold us sterling sliver thinking we purchased white gold

My fiance bought my engagment ring for me personally at Kay Dealers in Regency mall. He settled over a to get a white-gold wedding collection and use it Kay's credit. Earlier this Feb. We bought my fiance's band in the Paths Kayis. We went inside searching for only a normal 14carat 6mm platinum band. The lady performing there showed us some 2 toned bands with "white-gold" and yellow gold with diamonds. She stated she might perform a greater offer about the two-toned band stating it had been a 550$ band that she might for $360. We stated okay and use it our credit.

Not really annually people being involved I observed my band began rotating orange about the back. I'd the lifetime guarantee on my band and so I chose to go to Kayis to possess it looked over and find out exactly why is was achieving this. My fianceis band have been within the container because we bought it (which was barely a few months) and I chose to view it to determine if it appeared as if that. Not just was the gold switching a "phony orange" search however the "white-gold" was TARNISHING! I had been sooo pissed! Visited the Kayis in the Regency where my band was bought and reported. They stated they might redip my band which all-white silver whether its from Kayis or elsewhere is dropped in uranium that they NEVER described using the purchase and would need to be dropped at least one time annually. WTF? THENNN my fiance's band may be the worst. They ripped up the bill which study "SSl26 Men's wedding ring" the woman explained that it had been STERLING SLICE with 10k gold highlight! I stated pardon me? Sterling slice?!? I had been advised I bought white-gold. And she said sorry it should have been an error. And that I mentioned ohhh number there is no error I never stated something about seeking every other steel than all-gold. I requested to talk to the supervisor who had been not in at that time plus they continued to inform me I really could obtain a reimbursement or substitute the band with another equivalent or reduced price. I told them no and that I might visit the shop where I bought it. I named the supervisor in the Paths shop and he or she explained she's "sorry" concerning the error but there's nothing she may do about this. She stated it "obviously" claims in your bill sterling sliver. I said no it generally does not. It claims a signal of ss anything. THE WAY THE HELL AM I GUESS TO UNDERSTAND WHAT WHICH MEANS?!?! It might imply stainless and sometimes even silly shit! Then she explained another pair had exactly the same encounter with-there sterling sliver switching and all she must do is clear it. BS! She subsequently provided me even more fukin bullshit and stated that the turning of the band is a result of the chemical response from resting within the container using the stick. I stated why the heck can you place your jewelry in-boxes that wreck it?!?! I informed her that she's created obtaining an gemstone a knowledge which I had been lied to and there's nothing she may do to repair this scam of the package I acquired spoken into? She stated I really could bought the initial band I needed that was 6mm 14carat but need to spend one more 50$. I mentioned you-can't eat that 50 for several this nightmare. She stated she could not do this and essentially said fuck you. Fuck kay jewelers they're bullshit phony income and jewelry!!!


Offender: Kay Jewelers

Country: USA   State: Florida   City: Jacksonville

Category: Beauty & Appearance

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