Dec, Our partner bought me a pre-wedding offer band from Kay Jewelers. This ring is just a stunning white gold and orange pearl ring. Up to now, it's been delivered off 4 times for restoration.
First, the band was to become measured. For whatever reason, adjustments CAn't be finished available, and consequently the band was delivered down to another location. The band returned without problems. Later, I chose to possess the band re sized to get a diverse finger (Transferred to my left-hand) and also the band was again delivered out. While it returned, there is a nick within the steel close to the rock. I allow this move, due to the fact I needed to use the band.
Many weeks later, the stone got free, and that I again had the band delivered down to truly have the stone tightened and also the nick within the steel close to the rock. The band returned, nick was set and also the band was refined, nevertheless the rock was still free. The band was again delivered out (third-time, we are currently a few months following the purchase) and returned without problem.
Many weeks later, (Approximately six months later) The rock was free again! Again, it had been delivered down and returned mounted.
In January, a guarantee was bought for that band, however the revenue worker misspelled my name.
Today, each time I get into the store, I am advised they CAn't locate my guarantee without my paperwork, and they can't change the spelling of the title in store.
I had been provided a telephone number to phone (800-877-8169) where I had been informed that it's difficult to revise client info. Following a pretty extended discussion, I requested for that firm's house condition (Ohio) and am currently continuing to document grievances from the company.
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