I too was scammed but I was able to get through to these people. You have to wait between 30 and 45 minutes before they pick up. I guess it's to deter people from calling them.
My husband and I spoke with a manager named "Trish" (I put her name in quotes because I don't believe she was a manager and she studdered before saying the name so I don't even believe it was her real name). She answered our call immediately with an attitude. We told her we received a second bottle of AcaiPure even after returning the first. We told her we didn't want to pay for the return shipping since we canceled the whole thing a month prior. She told us "you're ridiculous to think we'll pay for return shipping". We were also charged the $39.95 and $44.90 even though I had USPS confirmed shipping that the bottle was returned and received by them. She thought she was doing me a favor by telling me she wouldn't charge us the 15% restocking fee, which was never mentioned before I ever ordered the trial bottle. I also told "Trish" about this website and she said that they get over 10,000 orders a day and the people on this website just "don't read their terms and conditions before they order". I told her I'm a college graduate with a bachelor degree in business and that I read everything and did everything by the book and still got screwed.
So, today, once again, I shipped their bottle back to them. We're praying this is officially over but I have a bad feeling about it. I called Amex to put in a dispute for the charges in case they try anything. I gave Amex this website too in order to prove that they are scamming people.
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