Usacomplaints.com » Beauty & Appearance » Complaint / Review: Planet Fitness - Horrible Customer Service - Unprofessional. #1101355

Complaint / Review
Planet Fitness
Horrible Customer Service - Unprofessional

Planet Fitness has been double charging my account for months. The manager at the location at 1960 @ I-45 in Houston in unprofessional, rude and unhelpful. She does not return phone calls, takes no responsibility for the actions of her staff and ignores the bank statements that I bring in showing bank drafts from two different checking accounts for one membership. This membership is $10 a month and clearly you get what you pay for.


Offender: Planet Fitness

Country: USA

Category: Beauty & Appearance

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