I have been continuously harassed by this company. They call me multiple times every week, and sometimes several times a day. Phone calls range from 6AM to 10PM. I continuously ask them to take me off of their call list, I have even threatened reporting them to the Better Business Bureau or suing them if they continued to call and harass me.
All of the phone calls are conducted in the same manner. They call and ask, “Is this Bob” Then they say we have your credit card on file ending in “XXXX.” Then they ask me if I would like to be sent a “$100 walmart gift card or gas voucher for free as part of a rewards program for my credit card (that I never joined).” I say “No, absolutely not, I don’t know how you got my credit card information but you need to remove me from you call list.”
This conversation has occurred somewhere around 10 times with the company. I beg them to stop calling me and finally, I received a letter in the mail from a magazine company stating that I have been subscribed for $45/month subscription to four magazines.
I called the magazine company only to find out that Platinum Rewards had given them my information and signed me up for a magazine subscription! They had already charged my credit card $5 without permission and planned to charge an additional $45/month. I demanded that they remove from the mailing list as I did not order any sort of magazine, refund my money, and remove me from the system to which they supposedly complied. I have yet to see if the charges will appear on next month’s credit card statement.
I continue to get harassing calls from this company. The number they are calling me from is 877-875-8720. Here is a forum that I found online of people complaining about the exact same experience with this company:
Http://usashameboard.com/bycompany/platinum-rewards-a23167.html
This is a despicable company and I have no power to stop them, I am asking kindly that someone at the FCC office please help me and others that are being harassed and extorted by this organization. I would be happy to help your investigation and please feel free to call or email me at any time with additional questions or for more details.
Thank you very much,
Bob
This is the letter that I wrote to FCC, contact the FCC, Better Business Bureau and the Florida US Attorney General if you are experiencing a similar problem.
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