Usacomplaints.com » Cars & Transport » Complaint / Review: Allstate Motor Club - Roadside Line Closed at 2 AM When My Alternator Failed. #574668

Complaint / Review
Allstate Motor Club
Roadside Line Closed at 2 AM When My Alternator Failed

I became a member of the Allstate Motor Club back in November. I paid $1 for 2 months before I paid $15 a month from January until early March. A couple of months ago, after crossing the Chesapeake Bay Bridge Tunnel in Virginia, our alternator gave out almost immediately after we got across.
It was a Monday morning around 2 am. I called what was supposed to be 24/7 roadside assistance for a tow, and all I got when calling the number was that the office was closed and to try my call during office hours.
My fiancee, being Navy, had to work THAT day at 7 am, so we called our insurance company, which took a little longer than Allstate was SUPPOSED to.
I was so unhappy with this that I called and canceled my membership and got a full $30 refund. Now I keep getting reinstatement letters, which is so annoying. This "auto club" is a total ripoff!


Offender: Allstate Motor Club

Country: USA   State: Illinois   City: Northbrook

Category: Cars & Transport

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