I bought a car 24 days ago, and it is in the shop for the second time to have a motor replaced. I am a single mom trying to hold on to my job. When I asked Matt, the GM, if they could help me in some way get back and forth to work (a 70-mile round trip), I was told, "Other people have found themselves in your situation and figured out a way." I was also told, "You aren't the first person to have a motor go out and you certainly won't be the last."
The second time the motor went out (6 days later), I was over 100 miles from home and towed the car back to Springfield at my expense ($451.00) because I didn't want it to appear that I had abandoned the car. When I asked them to reimburse me, I was told, "Sorry, if you had left it there we would have taken care of it."
I have had to pay for car rentals to get back and forth to work. I have asked for 2 things, and they will NOT do either. The first thing was to please reimburse the towing or replace the muffler, because at this point I don't have the money to.
0 comments