If you are insured with Allstate Insurance Co. for your home, auto or any other reason, good luck. You will not be treated fairly. They will rip you off. I had always stayed away from this company because they have such a bad reputation. However, I was rear-ended by a guy who had Allstate auto insurance. I filed a claim and did not hear from them for many months. The local Corona, CA office personnel who handled my claim did not return my calls. Finally, I called the head office, which made the local office respond to my queries. I submitted all the invoices, including the medical bills. The only letter I got from Allstate said that they were looking into the claim. I had paid for the medical bills out of my pocket and asked them to reimburse me immediately. They refused and said I would have to accept a lowball offer for the entire claim, otherwise they would not pay.
Meanwhile, they sent me a check (once again, a very low amount to have my car repaired). This went on for many months. They would not budge or negotiate from their very unreasonable offer for my medical expenses, loss of pay, and pain and suffering. I read an article that the managers of Allstate get rewarded with paid vacations and bonuses if they settle claims in a way that benefits the company. Most people settle because they have already spent their own money and are anxious to get reimbursed. I did not. I took them to small claims court and won. I got substantially more than what they offered me.
The best part was that they dragged the poor guy who rear-ended me to court. He had to take a day off, lose pay and stand in front of the judge and admit that he rear-ended me. Why would they do that to their own customers? Anyway, do not let these guys bully you. Sue them.
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