My PayPal account was accessed, and an attempt was made to transfer $999.00 from my bank account to my PayPal account. I alerted my bank and put a stop on this transaction. I notified PayPal that I was doing this and informed them again, by phone, that this was a fraudulent transaction. Even though they were aware that I did not make this transfer request, they submitted the request for transfer a second time.
After I filed a formal fraud report with PayPal, I received the following reply:
"We have completed our investigation of your case and, as there is insufficient evidence in support of your claim, we have denied your Unauthorized Account Use Claim. If you would like a copy of the documentation that was used in the course of our investigation, please send a letter via mail to: PayPal, Inc., Attn: Unauthorized Account Access Appeal, P.O. Box 45950, Omaha, NE 68145."
In summary, PayPal refused to accept my fraud report multiple times. I have since cancelled my account with them because it is so risky to do business on that website. Please be aware that this could happen to you, too!
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