My Pay Pal account was accessed and $999.00, was attempted to be transferred from my bank account to my Pay Pal account. I alerted my bank and put a stop on this transaction. I notified Pay Pal that I was doing this and informed them again, via phone that this was a fraudulent transaction. Even though they were aware that I did not make this tranfer request, they submitted the request for transfer a second time.
After I filed a formal fraud report to Pay Pal and received the following reply:
We have completed our investigation of your case and, as there is
Insufficient evidence in support of your claim, we have denied your
Unauthorized Account Use Claim.
If you would like a copy of the documentation that was used in the course
Of our investigation, please send a letter via mail to:
PayPal, Inc.
Attn: Unauthorized account Access Appeal
P.O. Box 45950
Omaha, NE 68145
In summary, Pay Pal refused to accept my fraud report multiple times. I have since cancelled my account with them since it is so risky to do business on that website. Please be aware that this could happen to you, too!
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