Fairbanks bought my mortgage. I paid my former mortgage company in March. They forwarded my money to Fairbanks. They now claim that I am 2 months overdue. I have paid March and April.
I have spent many hours researching the "lost funds" and have provided documentation that I made payment. Furthermore that they received and cashed the check. Still no funds have been posted to my account.
When I call them I get the shuffle from one incompetent to another. Even their supervisors can't "help" me. They put a lot of effort into collections and not enough into service and research. They got me doing their job for them.
Now I have late fees, late pay reports and a foreclosure threat letter. My credit report suffers. I have been harassed at work and at home. They sent out a ghoul to take pictures and rattle my doorknobs in attempt to contact me. I think they are out of line here.
They claim to have 60 days to research my "claim". Don't I get 60 days off no harassment at the same time while they "research" it?
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