I have been a Citibank credit card customer for over twenty years. I use the card to make major purchases, which I pay back in monthly payments. So imagine my dismay when I received a bill for $1.33 interest because the purchase I made in December was not paid in full until March.
Customer service reps told me balances must be paid in full within 30 days from the date of purchase. Also, I will be charged $35 penalties and interest each month until my $1.33 is received! This certainly sounds like being penalized for making monthly payments.
Plus, I never received any notice of this change in payment policy from Citibank. I am not sure I want to continue being a Citibank customer.
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