Usacomplaints.com » Beauty & Appearance » Complaint / Review: Johnson & Johnson - Baby Shampoo Formula Changed and Is Now Stickier and Burns. #398511

Complaint / Review
Johnson & Johnson
Baby Shampoo Formula Changed and Is Now Stickier and Burns

The problem I have with this well known company is that they change their formulations on their baby shampoos, lotions etc. Every few years. I find a product that works for us, and then the company goes and changes it. I've called them and they state that they are "improving" the product, but as a chemist myself, they aren't doing that at all. The current baby shampoo is stickier, and not as pH balanced. It burns slightly. The previous baby shampoo was perfect.



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