Usacomplaints.com » Miscellaneous » Complaint / Review: SunTrust Bank - Bank paid stolen checks, left account overdrawn over $900.00. #991262

Complaint / Review
SunTrust Bank
Bank paid stolen checks, left account overdrawn over $900.00

I have been a victim of identity theft two separate times this year, first in March and then again in September. I asked the bank to put a hold on my account because I am disabled and receive my checks through direct deposit. I was evicted from the identity theft and did not have an address to open a new account and close the old one.

The bank did freeze my ATM card; however, someone stole my checkbook, and I am overdrawn over $900.00. My savings account is overdrawn $77.00. I do not know how that happened. The bank actually put through the stolen checks and then charged me for overdraft fees.



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