Complaint / review / scam report
Suntrust Bank
Inappropriate calculation of fees, ripoff practices using fees, holding checks for no real reason

Complaint / review text:
As may be ascertained from the following information, Suntrust charged fees to my account although my account was not overdrawn. Apparently, Suntrust "reserves the right" to put a hold on checks even though there is no real reason to hold the this instance, Suntrust held $200.00 of a $500.00 deposit made with a bank card check. Why hold part of a transaction? Although the account was not overdrawn, Suntrust charged $105.00 in fees. When I learned that I was being assessed fees, I called the customer service department at Suntrust to find out the reason. The third person I spoke with finally gave me the reason for the hold on the deposit, it was "we reserve the right to". This is absurd. I have discontinued my business with Suntrust Bank.

Date Description Debit Credit Ending Balance

12/19/2007 uaf paid items penalty $70.00 $40.48

12/18/2007 gunn highway $220.00 $110.48

12/18/2007 uaf paid items penalty $35.00 $330.48

12/17/2007 state theatre $62.00 $365.48

12/17/2007 tampa stadium $220.00 $427.48

12/17/2007 atm deposit $500.00 $647.48

Contact information:
Author: Contact with Author

Offender: Suntrust Bank

Country: USA   State: Florida   City: Tampa
Address: Southwest Corner Of Gunn Highway And Anderson Road
Phone: 1807868787

Category: Business & Finance


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