Usacomplaints.com » Business & Finance » Complaint / Review: Suntrust Bank - Inappropriate calculation of fees, ripoff practices using fees, holding checks for no real reason. #266070

Complaint / Review
Suntrust Bank
Inappropriate calculation of fees, ripoff practices using fees, holding checks for no real reason

As may be ascertained from the following information, Suntrust charged fees to my account although my account was not overdrawn. Apparently, Suntrust "reserves the right" to put a hold on checks even though there is no real reason to hold the check.in this instance, Suntrust held $200.00 of a $500.00 deposit made with a bank card check. Why hold part of a transaction? Although the account was not overdrawn, Suntrust charged $105.00 in fees. When I learned that I was being assessed fees, I called the customer service department at Suntrust to find out the reason. The third person I spoke with finally gave me the reason for the hold on the deposit, it was "we reserve the right to". This is absurd. I have discontinued my business with Suntrust Bank.

Date Description Debit Credit Ending Balance

12/19 uaf paid items penalty $70.00 $40.48

12/18 gunn highway $220.00 $110.48

12/18 uaf paid items penalty $35.00 $330.48

12/17 state theatre $62.00 $365.48

12/17 tampa stadium $220.00 $427.48

12/17 atm deposit $500.00 $647.48


Offender: Suntrust Bank

Country: USA   State: Florida   City: Tampa
Address: Southwest Corner Of Gunn Highway And Anderson Road
Phone: 1807868787

Category: Business & Finance

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