Usacomplaints.com » Miscellaneous » Complaint / Review: Petco - Maltese Grooming Not Even Started by 4:30 pm Pickup Call. #945967

Complaint / Review
Petco
Maltese Grooming Not Even Started by 4:30 pm Pickup Call

I scheduled an appointment at Petco to get my little Maltese bathed and groomed. I told them she was a rescue and I didn't want her to be there any longer than necessary. They gave me a 1:00 pm appointment and said to give them three hours. When I called at 4:30 pm to see if she was ready, they had not even started on her. I told them to forget it, I was coming to pick her up.

When I got there 10 minutes later, there were three groomers sitting on a bench in front of the store smoking. I went in and asked for my little baby. When the girl at the counter brought her to me, she just set her down and turned and walked away. I will never take my pets to Petco again. I do not know how long she would have been there if I had not called, because I do not think they would have called me.



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