Citimortgage will not send me a statement unless I am caught up completely on my payments. My payment is due Sept. 1. I am not really late until Sept. 16.
I also went through a program starting January 15, paying them $727.00 a month for 6 months, and then I would be caught up on my payments. I paid the $727.00 a month for six months. When the six months were over, they told me that I was still a month behind. They were aware that I was behind on my payments for 2 months. Now Citimortgage will not even send me a statement each month because I am behind.
Citimortgage has several different locations to send mortgage payments to, and I do not know where to send mine. If you call them on the phone, they charge a $20.00 fee for taking your payment. Their phone number is 800-283-7918. Thank you in advance for your help concerning this matter.
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