Usacomplaints.com » Miscellaneous » Complaint / Review: Netflix - Charged $19.79 during free trial causing overdraft fees. #181780

Complaint / Review
Netflix
Charged $19.79 during free trial causing overdraft fees

I signed up for the so called 14 day free trial since the terms and conditions said that my debit card would not be charged before the trial was up. I checked my bank account the same day and low and behold they had charged me $19.79, causing my bank account to become overdrawn, and overdraft fees were posted to my account, on top of that.

I gave Netflix a try a long time ago, and now I recall why I did not continue with them. Customer service is poor, DVD quality is really poor since the dvd's are usually damaged upon arrival, and the turnaround time that is takes to receive the next dvd in your queue is extremely slow. I do not recommend this company to anyone. It is no wonder why blockbuster online is doing so well now.


Offender: Netflix

Country: USA   State: California   City: Los Gatos
Address: 100 Winchester Cir
Phone: 8005858131

Category: Miscellaneous

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