We were promised the YES network with the upgraded MLB package, and then found out that we did not get to see Yankee games the day we moved in, when we were assured that we would see the games with the YES network. We signed up for a Verizon bundle package. Verizon has a 60 day cancellation policy and Direct TV has 24 hours. Needless to say, they charged us a $450 cancellation fee.
We returned our equipment and paid $230 for installation with no refund. We are now getting collection notices for cancelling a service we were promised and did not receive. I want to know who thinks that is fair practice.
I think Verizon should be just as responsible, but they said to take it up with DirecTV, but the bundle ordered was with Verizon.
0 comments