Midland Mortgage needs to be shut down. They raised my monthly mortgage payment in November. No big deal, as long as they can provide an educated explanation. I started making the calls in November and still have not gotten an answer, and it's almost February. At one point, when I got through on the phone after 30 minutes on hold, I was told that my property taxes went up and that is why they raised my payment, but my property taxes went down.
Since November, I have been on hold for hours and transferred around. Today I was hung up on by Connie, the "supervisor," probably the rudest customer service representative I have ever dealt with. Someone should really do something about this company. It is a disgrace. I'm sure that Midland Mortgage will not be around forever. Companies that are run like this never make it. I only hope to help speed up the process of putting them out of business.
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