Usacomplaints.com » Shops, Products, Services » Complaint / Review: FedEx Ground - Package Shipped January 16 Still Missing Two Weeks Later. #36487

Complaint / Review
FedEx Ground
Package Shipped January 16 Still Missing Two Weeks Later

FedEx! Don't use this shipping company for any reason. If you are a business person, I especially warn you to choose another carrier for your important packages. I was expecting a package that was mailed to me on January 16th, and TWO WEEKS later it still had not come. I emailed FedEx twice and got no response to the problem. So finally, on the 29th of January, I called them. The customer service rep lied and said that they had tried to deliver the package three times.

I told him that that was a lie because I have a home-based business and was here all day long. According to their website tracking data, the package was NEVER shipped to my county. So why would they claim to have been searching for me when the package never came to the city stated on the address? The rep told me that because they could not find me, they had turned the package around to the sender. How insufficient is that?

They are so full of nonsense. I would advise everyone to stay clear of FedEx. I believe they are not reliable and run a rude shipping business. I will use all my efforts to warn as many people as I can reach with this information. UPS or USPS would not have been so dumb!


Offender: FedEx Ground

Country: USA   State: North Carolina   City: Greensboro
Phone: 8004633339
Site:

Category: Shops, Products, Services

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