I placed an order with drugstore.com on 28 June. A day or so later the order was confirmed shipped with a tracking number. I was expecting delivery within a week (we live in Hawaii. Followed the tracking and saw that the goods had been picked up and the expected delivery was 21 JULY. Wrote to them via their website - no response at all.
On 7th July or so I checked again and noticed that now the method of shipping had changed on the tracking info at Fedex. Fedex had now delivered my order to the USPS and the delivery date had not changed. Wrote again. Still no response.
Total rubbish. The courtesy of a response would have gone a long way to help - and perhaps I could have mentioned that Hawaii is part of the US and even if they had put the order on a ship it would have taken 4-5 days!
Worst service EVER.
Nikki Lund
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