After closing my dish network account almost a year ago with a balance of $0.00 on good terms I have received two bills for an account that is no longer open. When I called their offices there was no corporate personnel, no legal department to talk to and not one single person would actually send me a statement stating that I no longer have an account with them. They said all they could do was send a bill stating that I owed nothing, when asked why a billion dollar corporation could not type on a statment that this account was no longer open all I received from the head supervisor "Mena" was "umm we don't do that."
Now I know there has to be something illegal about this practice, at least as far as the IL Attorney General is concerned so I inquired all information that is to be made public for filling a complaint against any business doing business in the state of Illinois Contacts legal etc. And they had none, as per my conversation with all of their representatives. Then I insisted that it is against the law to do business in the state of Illinois and not provide this information, that's when I received a fax number to their legal department!
For those interested the number is 1-XXX-XXX-XXXX
They said their exact words, "have the Attorney General fax us there!"
Anyone please help if you have had a similar experience what are my recourses, and actions if any that I can take? With limited information from them the Illinois Attorney General is useless and won't help.
Watch out for these guys!
Shawn
Lake Bluff, Illinois
U.S.A.
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