I had TWC come in because my phone was not working. The svcman said he had quite a bit of work on the lines coming into the house. He fixed my phone and all was good. About a week after that, one of my cable boxes went out and my tv no longer powers on. When I called, even they were surprised that ...
Terrible service. I think they flag the customers for calling too many times and then place them on hold indefinitely until they just hang up. The more you call, the more you get placed on hold. Time to find another cable/internet provider after all these years. Not sure what happened to this ...
I signed up for Centurylink / prizm 9 mo's ago. Tv freezes often, with internet goes down multiple times a day. I've had more than 6 technician visits and spoken with more than 30 representatives on the phone. Centurylink claims I have not demonstrated a "continuing problem" and will not ...
I called ATT to pay my bill, the automated service wouldn't recognize my voice so it sent me to a very rude customer service agent. Then getting no where with her I asked to speak to a manager, put on hold switched from department to department after 1:47 min call never did get to anyone who could ...
Felt overcharged for added devices for security system - asked for explanation - was never given any - was granted a credit with no real explanation of the original charge - impossible to contact telephonically - did contact 6 times via internet chat - each conversation led to apolgogy - promise of ...
My husband and I recently moved out into the country and started a DISH account with tv and internet. Our previous house also had DISH, but since our son (who bought our house) wanted DISH, we decided to leave that account and he would continue the payments. Today he decided he didn't want to ...